IBM INDIA Walk-in On 21-27 May 2014

Job Score0

Job Position : IT Helpdesk – Service Desk Delivery (SDD)

Job Designation : Technical Service Representative

Job Payroll : Selected candidates will directly work on client company payroll.

Job Type : Full-Time Regular

Job Category : IT Helpdesk | Service Desk

Walk-In Location : Bangalore, Karnataka

Job Location(s) : Bangalore / Hyderabad

Travel : No Travel

Band : 3 to 4

Workplace : Traditional Office (IBM Building)

Qualification – Eligibility Criteria : Any Graduate

Desired Experience : 0 Years

Mandatory Skills :
# Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
# Browser Support – Internet Explorer
# Strong computer skills required
# Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
# Excellent oral and written communication skills.
# Excellent customer service orientation
# Neutral accent

Job Description :
# Providing Voice and E-Mail support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA and AP.
# The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
# Remote Infrastructure support delivery
# Perform problem cause analysis
# Resolve routine customer problem
# Ability to Identify Opportunity and Implement Process Improvements
# Has technical experience and skills in the areas of problem determination, creativity and analysis.
# Ability to meet a set of defined account agent productivity measurements.

Please Carry below documents (mandatory) :
# Updated Resume Copy
# A printout of this fresherstask job posting
# Photo ID Proof (Passport/PAN-Card/Voter-ID/Driving-License/College-ID)
Walk-In Date : From 21st to 27th May 2014

Walk-In Venue :
Be Practical,
No.613/40/1, First Floor,
Dr.Rajkumar Road, Prakashnagar,
Bangalore – 560021
Landmark: TVS Show Room

Contact Person : Mr Vikas

Contact Number : +91-9242079119

Free Job Alerts | Daily 30 Jobs Alerts

GET THE JOBS UPDATES IN YOUR INBOX


More Bangalore Jobs More Chennai Jobs More Pune Jobs More Hyderabad Jobs More Delhi Jobs More NCR Jobs More Mumbai Jobs More Noida Jobs More Freshers Jobs

We will be happy to hear your thoughts

Leave a reply