CSS Corp Hiring Freshers As Network Engineer On Apr 2016 @ Chennai
|Company Name||CSS Corp|
|Job Role||L1 Network engineer|
|Last Date to Apply||Apr 2016|
CSS Corp is the global leader in technology support. Over 100+ clients, including Fortune 1000 enterprises, count on our expertise in supporting enterprise and consumer products, managing IT infrastructures (stand-alone, cloud or mobile-enabled), and deploying networks. According to a leading analyst agency, CSS Corp has been listed as a challenger for product and technical support services in its latest report.Technology support is in our DNA. With over 5,500 technology professionals across 15 locations globally, we have a rich heritage of managing large and complex support ecosystems.
GET THE JOBS UPDATES IN YOUR INBOX
- B.E/B.Tech from a recognized university or institution.
- Troubleshoot all Level 1 calls from the customers.
- Ensure consistent customer satisfaction.
- Timely escalation and handoff of Critical/Irate customer to L2
- Document all communication with customers in the CRM.
- Notify/Discuss with TL/Manager on Tickets that require assistance.
- Contribute to the knowledge base/ Tech Forum.
- Knowledge of Basic Networking concepts such as OSI Layers/ TCP/IP protocall Suite, Understanding of IP addressing and subnetting.
- Understanding of DNS, DHCP
More Bangalore Jobs More Chennai Jobs More Pune Jobs More Hyderabad Jobs More Delhi Jobs More NCR Jobs More Mumbai Jobs More Noida Jobs More Freshers Jobs