|Company Name||KPIT Technologies|
|Job Role||SAP Tech Support|
|Venue Date||04 Jun 2016|
At KPIT, our mission and purpose is clear. We envision a cleaner, greener, intelligent world, a world that is self-sufficient, sustainable and efficient. We provide technologies that help our customers succeed in the marketplace, such that the products our customers produce are of high quality, less costly, use less energy or fewer materials and improve the state of the industries we serve.We strive to improve the world through the work we do, in partnership with the customers we serve and the suppliers with whom we collaborate. It is our mission to provide Technologies for a Better World.
- Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
- Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
- Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
- Meet customer requirements through first contact resolution
- Clarify customer requirements
- probe for and confirm understanding of requirements or problem
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Listen attentively to customer needs and concerns; demonstrate empathy
- Degrees : BE (CS/IT) , MCA
- 2015 or 2016 batch (June/July 2015 already passed out batch students as well as for the current final year
- June/ July 2016 passing out batch)
- The drive is open for any candidate across the country.
Date: 4 June 2016 Time: 9:00 AM
Pimpri Chinchwad college of Engineering (PCCOE),
Near Akurdi Railway Station,