Home » Freshers Jobs » Capgemini Walk-in Drive for Freshers As Service Desk-IMS On 06 June 2016 @ Bangalore

Capgemini Walk-in Drive for Freshers As Service Desk-IMS On 06 June 2016 @ Bangalore

Company Name    Capgemini
Company Website www.capgemini.com
Experience      0-1  Years
SalaryNot Mentioned
QualificationBCom/BBA/BMS/BSc/BA/BCA
 Job RoleService Desk-IMS
SkillsCommunication Skills
Job LocationBangalore
Job TypeOnline + walk in
walk-in Date 06 June 2016
walk-in Time9.00 A.M
Reference            fresherstask.com

About Company:

Capgemini is one of the world’s foremost providers of consulting, technology, outsourcing services and local professional services. Present in over 40 countries with almost 145,000 people, the Capgemini Group helps its clients transform in order to improve their performance and competitive positioning

Description :

  • Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
  • Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
  • Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
  • Meet customer requirements through first contact resolution
  • Clarify customer requirements
  • probe for and confirm understanding of requirements or problem
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Listen attentively to customer needs and concerns; demonstrate empathy

Eligibility :

  • BCom/BBA/BMS/BSc/BA/BCA from recognized university
  • Candidates must be graduating in 2016.
  • 10th and 12th – 60% & Above
  • Graduation ( Aggregate of all semesters till now) – 55% & Above
  • Should have no gaps in education
  • Candidates must be open to relocate to any location and work in night shifts
  • Candidates should be ready to execute 2 year service agreement
  • Candidates must be available to join immediately
  • Candidate must have good English written / verbal communication skills. Coupled with good English language comprehension

Desired Skills:

  • Should have excellent communication and English speaking skills
  • Should have good interpersonal skills and ability to perform under pressure
  • Basic computing skills
  • Willing to work in a Technical voice process in a 24/7 environment

Date: 6 June 2016 Time: 9.00 A.M

Venue:

City Engineering college,
Doddakallasandra, Kanakpura Road,
Next to ISKON Gokulam Apartments,
Bangalore-560062

Contact person: Ajeet Kunwar Singh

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