|Company Name||HCL Technologies|
|Experience||0 – 2 years|
|Job Role||Service Desk|
|Vene Date||19 N0v 2016|
HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals.
- Any alert monitoring tool e.g.: Net cool, BMC Patrol, NNM, HP OVO, Tivoli etc.
- Incident, Problem, Change lifecycle process.
- Any ITSM tool e.g.: Remedy, Peregrine etc.
- Batch job scheduling.
- Start/stop backup jobs.
- Backup monitoring tools like Networker.
- Generating Reports through Dashboard, Remedy etc.
- Any Degree-2014,2015 & 2016 Passed out Batches
- No standing arrears
- L1 support experience on Windows/Unix Servers, AD, Network Devices
- Good troubleshooting skills
- Fundamental knowledge of Networks
- Exchange/Lotus Notes, Database, Storage & Backup, Job Scheduling.
- Excellent Verbal, Email communication skills.
- Exposure to any monitoring/ticketing tool, VERITAS Netbackupand Backup Exec.
- Willingness to work in 24*7 environment
- Online/Offline Test
- Group Discussion
- Technical and HR Interviews
Training and Placement Cell,
Knowledge Institute of Technology & Knowledge Business School,
KIOT Campus, Kakapalayam (Po.),
Salem – 637 504.