Associate Solutions Engineer is a member of the Business organization. This person contributes to bookings growth and customer success through participation in business teams as an application developer. This person builds business processes, framework features and supporting functions based upon identified business requirements and use cases. The person also functions in Scrum teams with other professionals focused on building, maintaining and supporting solutions frameworks for the specific industry.
The Associate Solutions engineer also serves as an escalation point for GCS cases from existing customers, providing troubleshooting, support and hotfixes to existing product versions as required.
The Associate Solutions engineer is required to communicate and share knowledge of the frameworks with peers, GCS and the Pega community at large (through forums like Mesh).
Essential Duties and Responsibilities include the following:
|% of Job|
(highest to lowest)
|Description of Essential Duties and Responsibilities|
|80%|| Design and Development|
|10%|| Product Lifecycle Management|
|10%|| Resolve customer issues either by providing technical|
- 0 to 2 years of experience in analysis, design, development, and application deployment of large scale Java centric enterprise application systems.
- Experience in J2EE (JSP, Servlets, Oracle and/or DB2 and MS/SQL)
- Strong OO experience
- Working experience in an agile/scrum team environment.
- Strong interest and desire to learn BPM and development in PRPC
- BS/BA or equivalent
Core Pega Competencies:
- Customer Success
- Drive for Results
- Integrity and Trust
- Thought Leadership
Minimal, infrequent travel
Pegasystems (NASDAQ: PEGA) revolutionizes how leading organizations optimize customer experience and automate operations. Our patented Build for Change® technology empowers business people to create and evolve their critical business systems. Pegasystems is the recognized leader in business process management and is also ranked as a leader in customer relationship management software by leading industry analysts. For more information, please visit us at www.pega.com.
An Equal Opportunity/Affirmative Action Employer. Women, minorities, veterans, and people with disabilities are strongly encouraged to apply.
Please send your resume and details to email@example.com