Home » Freshers Jobs » TECH MAHINDRA Off Campus 2012 / 2013 / 2014 Passout : On 25 June 2014 @ Hyderabad

TECH MAHINDRA Off Campus 2012 / 2013 / 2014 Passout : On 25 June 2014 @ Hyderabad

Job Position : Team Member/Sr. Team Member – Technical Support, Voice Process

Job Category : IT | Technical Support | Voice Process

Walk-In Location : Hyderabad, Andhra Pradesh

Job Location : As per company requirement

Qualification – Eligibility Criteria : (Mandatory)
# B.Tech (ECE, CSE, IT, MECH, CIVIL) – 2012, 2013 and 2014 Batch

Desired Experience : 0-4 Years

Mandatory Skills :
# Graduate (including B.E./B.Tech) with 0-4 years experience
# Excellent English communication skills
# Willing to work in night shifts
# Basic knowledge in technical concepts like ISP, LAN, Operating Systems, TCP/IP
# Transportation Boundary : Within 35 km radius from Hitec city

Job Responsibilities :
# Answer calls and assess customer’s technical support needs
# Provide 1st level technical support for basic operations using documented procedures and available tools
# Resolve customer issues, or escalate when necessary
# Follow-up on issues and inform customer about the status
# Log issues and all customer contacts into the customer database, translate end-user business needs into working solutions and provide technical resolutions
# Provide system administration or product support
# Support other team members on difficult calls
# Participate in process improvement initiatives

Selection Process :
# Personal Introduction Round
# Aptitude Test
# Typing Test
# Voice and Accent Round
# 2 rounds of personal interview.

Please Carry below documents (mandatory) :
# 2 Resumes
# 2 color passport photos
# 10th marks sheet (Photo copy)
# Intermediate marks sheet (Photo copy)
# B.Tech marks sheet
# A printout of this fresherstask job posting
# Government Photo ID Proof (Passport/PAN-Card/Voter-ID/Driving-License)
# College ID Card

Note: NO Registration Fee. Spot Registrations are also available. Selection of the candidates is at the sole discretion of HR Recruitment Team.

Note: Wear in formal dress only – without which you are not allowed into the campus recruitment process.
Walk-In Date : On 25th June 2014 (Wednesday)

Reporting Time : 8.30 AM sharp

Walk-In Venue :
Sphoorthy Engineering College, (www.sphoorthyengg.com)
Nadergul Village, Near Vanasthalipuram,
Sagar Road, Saroornagar Mandal,
Hyderabad – 501510
Bus Route No: 277 N (Koti – Nadargul), 277D/N (Dilshuknagar – Nadergul)

Contact Person : B.Sumanth Kumar (Manager Corporate Affairs)

Contact Number : +91-8415-201137, +91-8415-201138, +91-9963111840, +91-9392119392, +91-9392118884

Route Map can be found at : http://www.sphoorthy…ries/route1.jpg

Register Now

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