A solid technology infrastructure be it voice/data connectivity, computersystems, software and data security is a key success factor for any outsourcing engagement. In this section, we present a quick overview of the technology piece in our infrastructure,which will enable us deliver highly reliable services for Client. Our delivery centers possess best in class communication connectivity,physical features,systems and training infrastructure. A dedicated Technology and Infrastructure Management Group (TIM) manages the infrastructure and ensures high availability. This team has the experience in managing hundreds of thousands of workstations and servers, both at Zealous and customer locations (as part of our Remote Server Administration and Remote Desktop Management offering.) Zealous has been consistent in providing an average of 99.997% uptime.
Company : Zealous Services
Job Role : Customer Support Executive
Eligibility : Any Graduate
Experience : Freshers
Job Location : Chennai
Walk-In Date : 03 July – 03 Aug 2014
Walk-In Time : 02:00 PM – 06:00 PM (On Monday – Friday)
#Interact with customers by phone concerning various care issues.
#Provide hands on support of customer care initiatives.
#Solicit cross-selling and up-selling opportunities within the customer care experience.
#Tracking and reporting of relevant customer care performance metrics.
#Capturing and applying customer feedback.
# Fresher (preferably).
# Good communication & listening skill.
#Good understanding capacity.
#Flexible to work in Night Shift.
#Graduation is must (B.E candidates can also apply, arrear is not a constraint).
#Commitment towards work.
#17/7, Ground Floor, Shafika Building,
Kodambakkam high road,
Chennai – 600 003.
LandMark : opp to Domino’s Pizza.
Contact Person: Ms. Sai Lakshmi. N(9884800603)
Technical Interview Questions More Top MNC Jobs Click Here Free Job Alert – Subscribe Now- Daily 50 Jobs Submit Your Resume – Just 2 Minutes