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Customer Care Executives jobs @ TATA Business on 10-12th July @ Chennai

TATA Business Support Services Ltd (TBSS)

Company Profile:

Empowering customers since 2004, Tata Business Support Services is a wholly owned subsidiary of Tata Sons, the holding company of 150 year old prestigious Tata Group. Garnering trust and respect worldwide for more than a century of exemplary business standards, Tata Group is India’s most trusted and admired business house. With the legacy of excellence integrated to the core and coupled with very capable, information generation youth as a workforce, Tata BSS is a unique blend of rich heritage and bright future.

Website :  http://www.tata-bss.com/in/

Job Role :  Customer Care Executives

Eligibility :  Any Graduate

Experience :  0 – 1 Year

Walk-In Date :  10 July – 12 July 2014

Walk-In Time :  09:00 AM – 03:00 PM

Job Location :  Chennai

Job Description:

# Attend inbound calls of customers with regards to give or take information.
# Ability to up sell/ cross sell.
# Ability to understand what makes the customer tick.
# Implement all feedback given by Supervisors.
# Questions team leader or manager to obtain full understanding of what information is being requested.
# Manage length of calls.
# Promote teamwork and project success.
# Familiarize & Adhere to TBSS information Security and quality policies and standards that relate to ones work.
# Protecting the confidentially and integrity of information (client/business related) used in course of work at all time including but not limited to user ids and passwords.
# Awareness of access rights to information & information systems.
# Reporting information security incidents including but not limited to suspected viruses immediately.
# Candidates should be Good in Tamil / English.

Venue Details:
Tata business Support Services.,
No:50, Bharathi Street, Vasudeva Nagar,
Jafferkhanpet, Chennai – 83.

 

 

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