Job Position : Entry Level
Job Category : IT | Software
Walk-In Location : Guntur, Andhra Pradesh
Job Location : Hyderabad, Andhra Pradesh
Qualification – Eligibility Criteria : (Mandatory)
# BE/B.Tech, BA, B.Sc, B.Com, MBA, MCA
# Freshers 2013, 2014 Batch Graduates
Desired Experience : 0 Years
Desired Skills :
# Fluent English / Hindi communications skills and one regional language.
# Ability to work under pressure.
# Clear and logical Thinker.
# Typing speed should be greater than or equal to 15wpm.
# Shifts: Full time/Part time
Job Description :
# Handling the technical queries of the customers.
# Improve quality of service and increase client delight.
# Call handling to develop first hand sensing of customer pulse and manage irate customers as a Supervisor.
# Achieve the set targets of the team / process.
# Maintain quality of interaction with customers.
# Identifying opportunities for improving software performance.
# Ensuring complete accountability for every call that they handled.
# Constant inputs to improve their ability to handle irate calls
Selection Process :
# Personal Introduction Round
# Aptitude Test
# Personal Interview
Please Carry below documents (mandatory) :
# Updated Resume – 2 Copies
# Government Photo ID Proof (Passport/PAN-Card/Voter-ID/Driving-License)
# 2 Passport Size Photographs
# College ID Card
Walk-In Date : On 18th July 2014 (Friday)
Reporting Time : 9:30 AM sharp
Walk-In Venue :
Universal College of Engineering and Technology,
Perecherla, Narasarao pet Road, Medikondur (M),
Guntur – 522438
Contact Person : HR
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