Job Position : Semi – Executive Technical Support
Job Category : IT | Hardware | Networking | Technical Support
Walk-In Location : Bangalore, Karnataka
Job Location : Bangalore, Karnataka
Number of Vacancies : 10
Qualification – Eligibility Criteria : (Mandatory)
# BCA/MCA, B.Sc, Diploma in computers would be preferable
# Certificate Courses like A+, N+, CCNA will be added advantage
Note: BE/B.Tech Graduates will NOT be allowed.
Desired Experience :
# 0 to 2 Years
# Executive Technical Support – 0 or 6 Months to 1 yrs – 2 yrs. of experience
Mandatory Skills : Should have basic Technical knowledge
Desired Skills :
# Having the basic knowledge in Technical Skill Set will be added advantage.
Essential Functions :
# Greeting customers and find out the customer’s needs.
# Effective listening skills
# Technical Service Experience.
# Knowledge in PC repairs, Mobile.
# Handling front end customer queries regarding the issues related to phones, systems.
# Providing information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options.
# Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
# Follow standard processes and procedures
Key Competencies :
# Should have excellent communication skills.
# Exemplary Attendance and Punctuality
# Flair for customer Focus.
# Listens Actively.
# Is able to learn quickly.
# Set right expectations to customers.
# Should have Problem solving skills.
# Must be customer service oriented, patience, adaptability and persuasiveness.
# Must be willing to take initiatives and should possess high energy level, integrity and clarity in thoughts.
Please Carry below documents (mandatory) :
# Updated Resume Copy
# Photo ID Proof (Passport/PAN-Card/Voter-ID/Driving-License/College-ID)
Note: Please carry a printout of this ChetanaS job posting as Interview Call Letter. We can look at candidates working with BPO / KPO.
Walk-In Date : On 17th, 18th and 19th July 2014
Walk-In Venue :
Ample Technologies Pvt Ltd.,
#91/1, 6th A Main, 10th Cross,
HMT Layout, RT Nagar,
Near Poornima Nursing Home,
Bangalore – 32
Contact Person : Hemamalini / Sagar Gaikwad
Contact Number : +91-9686685448
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