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Tech Support jobs @ Honeywell for BE/B.Tech/B.Sc @ Gurgaon

Company Name:  Honeywell
Qualification:  BE, B.Tech, B.Sc
Experience:  0 – 2 years
Job Location:  Gurgaon
Job Role:  Technical Support Associate
Salary:  INR 2,25,000 – 3,25,000 P.A.

Job Description:

# Responsible for answering Tier 1 calls to support Honeywell Thermostat end customers resolve product related issues to the best of their satisfaction.
# Meet all the targets laid down as client requirements under all circumstances Schedule Adherence, Service Level, VoC, AHT, Calls per Rep, Call quality.
# Have an individual development plan to improve skill set to Tech Support Specialist responsibilities.
# Seek feedback from immediate supervisors via 1-O-1 or metrics discussion
# Seek knowledge sharing sessions with HD/SA for self improvement
# Work closely with immediate supervisor for all performance, learning and development aspects.
# Shift Timings: Night Shift
# 5 Days Working (Rotational Week offs)

Work Location: Pace City 2, Sector 36, Gurgaon

Honeywell Walkin Details:

Walk-in Date: 19th July 2014

Walk-in Time: 11 AM

Interview Venue:

5th Floor, Unitech Trade Centre

Walking Distance from HUDA City Metro Station

Opposite Park Plaza Hotel

Sushant Lok, Sector 43, Gurgaon.

 

 

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