Company Name: Honeywell
Qualification: BE, B.Tech, B.Sc
Experience: 0 – 2 years
Job Location: Gurgaon
Job Role: Technical Support Associate
Salary: INR 2,25,000 – 3,25,000 P.A.
# Responsible for answering Tier 1 calls to support Honeywell Thermostat end customers resolve product related issues to the best of their satisfaction.
# Meet all the targets laid down as client requirements under all circumstances Schedule Adherence, Service Level, VoC, AHT, Calls per Rep, Call quality.
# Have an individual development plan to improve skill set to Tech Support Specialist responsibilities.
# Seek feedback from immediate supervisors via 1-O-1 or metrics discussion
# Seek knowledge sharing sessions with HD/SA for self improvement
# Work closely with immediate supervisor for all performance, learning and development aspects.
# Shift Timings: Night Shift
# 5 Days Working (Rotational Week offs)
Work Location: Pace City 2, Sector 36, Gurgaon
Honeywell Walkin Details:
Walk-in Date: 19th July 2014
Walk-in Time: 11 AM
5th Floor, Unitech Trade Centre
Walking Distance from HUDA City Metro Station
Opposite Park Plaza Hotel
Sushant Lok, Sector 43, Gurgaon.
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