Company Name: Myntra.com
Qualification: Any Graduate
Experience: 0 – 5 Years
Job Location: Bangalore
Job Role: Customer Support Executive
# Excellent verbal communication skills in English and Hindi.
# Excellent in written English.
# Good Listening skills.
# Knowledge of customer service principles and practices.
# Customer service orientation.
# Attention to detail and accuracy.
# Problem solving ability.
# Target orientated.
# Ready to work in rotational shifts in 24 x 7 environments. Cab facility will be provided for night shift only. Door to door pick and drop will be provided for login and logout between 8 pm to 8 am.
# Need to work 6 days a week. Weekly day off can be on any day of the week.
# Good typing speed (minimum 22 wpm with 80% accuracy)
# Handling incoming calls and making outgoing calls.
# Handling Email communication with customers and support functions
# Customer relationship management.
# Candidates willing to work in shifts ( rotational shifts – eg:- night shifts)
# Excellent verbal communication skills (English & Hindi)
# Excellent written English skills for Email process
# Flexible to work on 6 days a week as per business requirement
# Inbound /Outbound customer service profile
# Provide quick and effective resolution to the customer’s queries
# Should have presence of mind /Customer Services attitude
# Ensuring customer queries are cleared.
# Candidates with BE/ BTech 2013 & 14 passouts are not eligible for the given post.
# Preference to candidates staying in and around Central Silkboard Junction.
# Age limit 18 -33 yrs.
Myntra Walkin Details:
Walk-in Date: 24th to 31st July 2014
Time of Interview: 11 AM – 4 PM
7th Mile, Krishna Reddy Industrial Area, Kudlu Gate
Opp Macaulay High School, behind Andhra Bank ATM
Bangalore – 560068.
Contact Person: Aditi Narvekar
Contact Number: 080-67996666
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