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Support Engineer Jobs in Chennai for Graduates @ CSS Corp on July 2014

Company Profile:

CSS Corp is a global technology services company supporting enterprise and consumer products, deploying networks and managing IT infrastructure (stand alone, cloud or mobile enabled). We partner with many of the Fortune 1000 companies to help realize their strategic business outcomes and be future-ready. Our expertise and in-depth understanding of the enterprise & consumer tech support space, along with proven pedigree in Remote Infrastructure Management Services (RIMS), helps enhance IT availability and business efficiency, to more than 140 customers worldwide. Our R&D arm, CSS Corp Innovation Labs designs and develops products and IP, creates platforms and solutions to accelerate IT transformation and enable faster go to market for customers.

Company :   CSS Corp

Website :   http://www.csscorp.com/

Job Role :   Support Engineer

Eligibility :   Any Graduate

Experience :   0 – 2 Years

Job Location :   Chennai

Walk-In Time :   11:00 AM – 05:00 PM

Skills:

# Ability to express precisely and with clarity.
# Excellent Verbal & Written English Communication skill.
# Excellent Listening & Probing skills.
# Excellent customer orientation and grasp of customer service.
# Exhibit strong interpersonal skills, positive, pleasant, respectful and customer focused.
# Must have good organizational and prioritizing skills.
# Excellent Logical troubleshooting and Problem solving skills.

Job Responsibilities:

# Assist customers to troubleshoot by providing a consultative approach to problem solving.
# Respond to called-in inquiries from clients regarding their products and related services.
# Maintain high level adherence and compliance towards policies, process and procedures.
# Provide exceptional customer service at all times.

Other Details:

# Quality focus, result & goal orientation in a group situation, and commitment to customer delight are a must.
# Willing to work in night shifts.
# Willing to provide 24/7 support.
# If you are interested, kindly walk in to our office anytime between 11 AM till 5 PM.
# Mention Deepika Ramesh – HR on the top of your CV.
# Contact HR Person: 9003246464.

Venue Details:

CSS Corp (Ground Floor),
Ambit IT Park,
Ambattur Industrial Estate,
Chennai-58.

 

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