Home » Freshers Jobs » Technical Support Associate Jobs @ IBM India on 7th – 9th August 2014 @ Bangalore/Hyderabad

Technical Support Associate Jobs @ IBM India on 7th – 9th August 2014 @ Bangalore/Hyderabad

Job Position :  Technical Support Associate

Job Designation :  Technical Support Manager

Job Category  :  IT Hardware, Technical Support, Telecom Engineering

Walk-In Location(s) :  Bangalore / Hyderabad

Work Location(s) :  Bangalore / Hyderabad

Qualification – Eligibility Criteria : (Mandatory)
# Bachelor’s Degree / Diploma (15 Years + education)

Total Experience : 0 to 4 Years

Job Description :

# Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
# Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users.

Skills Required :

# Ability to identify basic hardware parts and aware of basic hardware concepts
# User level familiarity with at least one e-mail client – Outlook, Notes etc.
# Skilled in commercially standard software applications and major desktop operating systems.
# Awareness of basic networking concepts and technologies.
# Questioning skills /probing skills, as relevant to the issue and level of the caller
# Fluency In Communications Skills (both spoken and written)/ soft skills

Shift Required :

# Shifts will be 24×7 in nature and can vary depending on geographies supported

Required :

# Bachelor’s Degree
# Basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
# Basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
# English: Fluent

Mandatory Documents to be Carried with the Candidates :
# Updated Resume
# Copy of this Job Posting is Mandatory
# Photo Id proof (PAN Card or Passport or Voter’s Card or Driving License or Aadhar card) – Original

Note: Candidates without meeting given eligibility criteria – Please do NOT apply.

Walk-In Date(s) : On 7th and 8th August 2014 (Monday to Friday)

Interview Timings : 12 PM to 4 PM only

Walk-In Venue(s) – BANGALORE & HYDERABAD :

IBM India Pvt. Ltd
D-1 Block, Manyata Embassy Business Park, Nagawara, Outer Ring Road,
Bangalore – 560045

Or

IBM India Pvt. Ltd
D Block, Embassy Golf Links, Kormangala – Indiranagar Ring Road,
Bangalore – 560071

Or

IBM India Pvt. Ltd
3B, Mindspace, Madhapur, Hitech City,
Hyderabad – 500081

Walk-In Date : On 9th August 2014 (Saturday)

Interview Timings : 10 AM to 1 PM only (BANGALORE)

Walk-In Venue :

IBM India Pvt. Ltd
D Block, Embassy Golf Links, Kormangala – Indiranagar Ring Road,
Bangalore – 560071

Or

Walk-In Date : On 9th August 2014 (Saturday)

Interview Timings : 11.30 AM to 3.30 PM only (HYDERABAD)

Walk-In Venue :
IBM India Pvt. Ltd
3A, Mindspace, Madhapur, Hitech City,
Hyderabad – 500081

 

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