Job Position : Semi – Executive Technical Support
Job Category : IT | Hardware | Networking | Technical Support
Walk-In Location : Chennai, Tamilnadu
Job Location : Chennai, Tamilnadu
Compensation : Fresher Graduate / PG – (12,000 Gross to 15,000 Gross + 1 to 2 K Incentive Per Month)
Number of Vacancies : 30
Qualification – Eligibility Criteria : Graduates / Post-Graduates
Desired Experience :
# 0 to 1 Years
# Executive Technical Support – 0 or 6 Months to 1 yrs. of experience
Mandatory Skills : Should have basic Technical knowledge
Essential Functions :
# Greeting customers and find out the customer’s needs.
# Effective listening skills
# Technical Service Experience.
# Knowledge in PC repairs, Mobile.
# Handling front end customer queries regarding the issues related to phones, systems.
# Providing information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options.
# Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
# Follow standard processes and procedures
Key Competencies :
# Should have excellent communication skills.
# Exemplary Attendance and Punctuality
# Flair for customer Focus.
# Listens Actively.
# Is able to learn quickly.
# Set right expectations to customers.
# Should have Problem solving skills.
# Must be customer service oriented, patience, adaptability and persuasiveness.
# Must be willing to take initiatives and should possess high energy level, integrity and clarity in thoughts.
Please Carry below documents (mandatory) :
# Updated Resume Copy
# Photo ID Proof (Passport/PAN-Card/Voter-ID/Driving-License/College-ID)
Walk-In Date : On 13th and 14th August 2014
Walk-In Time : 10:30 AM to 04:30 PM only
Walk-In Venue :
Imagine Store #47,
TTK Road, Alwarpet,
Chennai – 600018
Landmark: Next to Bata Showroom, Opposite to Hotel Raj Park
Contact Person : Sharath (HR)
Contact Number : +91-9686685423
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