Home » Freshers Jobs » IT Service Desk Analyst Job Walk-ins in Bangalore for Freshers @ Unisys on 14th – 31st August 2014

IT Service Desk Analyst Job Walk-ins in Bangalore for Freshers @ Unisys on 14th – 31st August 2014

Company Name:  Unisys Global Services India

Qualification:  BE, B.Tech, B.Sc., BCA, B.Com, BBA, BBM, BA, Diploma

Experience:  Freshers

Job Location:  Bangalore

Job Role:  IT Service Desk Analyst

Job Description:

# Level 1 Technical Service desk profile requires excellent customer handling and technical troubleshooting skills. Your core job function involves answering customer queries via telephone, email and chats, collecting client information, resolving technical issues and creating interaction records in a call management system.
# The role involves you to interact with clients, delivery managers, immediate managers and other team members to ensure a timely resolution and high level of customer satisfaction.

Qualifications:

# Education: PUC, BE, B.Tech, B.Sc., BCA, B.Com, BBA, BBM, BA & Diploma 2012, 2013 & 2014 pass outs
# Excellent verbal and written communication
# Willingness and ability to work in rotational shifts
# Multitasking and coordination skills
# Team Player
# Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)

Competencies:

# Ability to work in a fast paced environment and the ability deliver against a tight timescale
# Act Independently and be self motivated
# Excellent Problem Solving and Customer Service Skills
# Drive for results
# Attention to Detail
# Customer Centricity

Unisys Walkin Details:

Walk-in Date: 14th to 31st August 2014

Walk-in Time : 10 AM

Interview Venue:

Unisys Global Services India,
Purva Premiere No.135/1,
Residency Road, (Opp. Bangalore Club)
Bangalore-560025.

Contact Prson : Arun Kumar

 

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