Home » Freshers Jobs » Standard Chartered hiring Customer Care Associate Job Walk-ins in Bangalore on 1st – 5th September 2014

Standard Chartered hiring Customer Care Associate Job Walk-ins in Bangalore on 1st – 5th September 2014

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Company Name: Standard Chartered

Qualification: Any Graduate

Experience: 0 – 5 Year

Job Location: Bangalore

Job Role: Customer Care Associate

Job Description:

# To handle inbound customer calls while providing consistent delivery of customer delight relating to queries or problem resolution keeping focus on SCB”s motto of customer Charter Policy.

Key Roles and Responsibilities:

# Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary
# Maintain contact records to reflect current information
# Requests and complaints Turn around
# Promote cross sell of all banking products
# Maintain accuracy of information given to customers

Qualification and Skills:

# Graduation must ( BE/B.Tech/M.Tech Fresher”s are not eligible)
# Freshers’ or with 0-5 years of relevant experience
# Excellent communication skills in written and verbal English

Basic computer skills:

# Strong service orientation
# No Employment Gap
# Dayshift for female candidates [ 7am to 10 pm],
# Male candidates sholud be flexible working for 247 rotational shifts.

Standard Chartered  Walkin Details:

Walkin Date: 1st and 5 September 2014

Walkin Time: 10 to 2 PM

Interview Venue:

Standard Chartered Scope International,
Brigade Tech Park,
Block A, 2nd Floor,
White Field, Bangalore – 560066

Landmark: Next to ITPL Main Gate

Contact Person: ESHA

 

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