Company: TATA BSS
Job Position : Entry Level
Job Category : IT | Software
Walk-In Location : Hyderabad, Andhra Pradesh
Job Location : Hyderabad, Andhra Pradesh
Compensation : According to norms (Will be disclosed to the selected candidates)
Job Status : Full Time
Qualification – Eligibility Criteria : (Mandatory)
# 2013, 2014 Batch Graduates – BE/B.Tech, BA, B.Sc, B.Com, MBA, MCA
Desired Experience : 0 Years
Desired Skills :
# Fluent English / Hindi communications skills and one regional language.
# Ability to work under pressure.
# Clear and logical Thinker.
# Typing speed should be greater than or equal to 15wpm.
# Shifts: Full time/Part time
Job Description :
# Handling the technical queries of the customers.
# Improve quality of service and increase client delight.
# Call handling to develop first hand sensing of customer pulse and manage irate customers as a Supervisor.
# Achieve the set targets of the team / process.
# Maintain quality of interaction with customers.
# Identifying opportunities for improving software performance.
# Ensuring complete accountability for every call that they handled.
# Constant inputs to improve their ability to handle irate calls
Selection Process :
# Personal Introduction Round
# Aptitude Test
# Voice and Accent Round and rounds of personal interview
Please Carry below documents (mandatory) :
# Updated Resume – 2 Copies
# Government Photo ID Proof (Passport/PAN-Card/Voter-ID/Driving-License)
# One Passport Size Photograph
# College ID Card
Note: There are no registration charges. Please carry two resumes and photographs.
Walk-In Date : On 4th September 2014 (Thursday)
Reporting Time : 9:00 AM to 12:30 PM only
Walk-In Venue :
RRS College of Engineering and Technology,
Hyderabad – 502319
Contact Person : Aqhil Syed
Contact Number : +91-40-65144194
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