Home » Freshers Jobs » CipherCloud India hiring Jr Tech Support/Consultant Job Freshers Hyderabad Walk-ins on 6th September 2014

CipherCloud India hiring Jr Tech Support/Consultant Job Freshers Hyderabad Walk-ins on 6th September 2014

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Company Name: CipherCloud India Private Limited

Qualification: Any Graduate

Experience: 0 – 2 Years

Job Location: Hyderabad

Job Role: Jr Tech Support/Consultant

Responsibilities for Tech Support:

# Key hands-on and customer-facing role in the professional services group who will be responsible for CipherCloud solution support at customer sites remotely
# Demonstrated capabilities in leading basic support activities like incident logging, initial troubleshooting, doing root cause analysis, updating knowledge base, logging updates, interacting internal, external stakeholders, ensuring SLAs are adhered in terms of issue resolution, communication and appropriate adherence to incident management procedures.
# Closely interact with enterprise customers in leading technical support of CipherCloud product issues

Responsibilities for Tech Consultants:

# Jr Tech Consultant is a key hands-on and customer-facing role in the Professional Services group.
# Technical Consultant would generally do the following:
# Proof of Concept: Deploy/Configure the product for potential customer
# Deployment: Individual will be responsible for the configuration and deployment of CipherCloud data protection and privacy solutions at customer sites remotely
# Issue Resolution: Work with various technical teams and resolve issues during deployment

Desired Skills:

# Excellent knowledge on LINUX/UNIX
# Hands-on experience in LINUX/UNIX is an advantage
# Red Hat certification preferred for Tech Support role
# Excellent English Communication Skills. Both written and verbal
# Bachelors Degree is a must

CipherCloud Walkin Details:

Walk-in Date: 6th September 2014

Walkin Time: 10 AM – 2 PM

Venue:

CipherCloud India Private Limited
Unit No:04-01,4th floor, Block – 2,
Cyberpearl Hitech City, HYDERABAD.

 

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