Home » Freshers Jobs » Arise HR Services hiring Risk Investigator/Seller Support/Customer Support Jobs on 10th September 2014 @ Hyderabad

Arise HR Services hiring Risk Investigator/Seller Support/Customer Support Jobs on 10th September 2014 @ Hyderabad

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Company : Arise HR Services

Company Profile:

Arise HR is a skilled and dynamic company engaged in Human Resource Consulting Services, primarily concentrating on Information Technology, ITES,BPO services to name a few. We specialize in search and recruitment at all levels and offer cost effective solutions to all employers, regardless of size, to ensure that all business can get quality staff affordably.
Our recruitment process involves understanding the company and what they expect in a potential employee. Our firm belief is that each company has its own idea of the perfect employee, of one who would add value to the company as well as fit into the organization.

Website :  www.arisehr.com

Job Role : Risk Investigator/Seller Support/Customer Support

Eligibility : Any Graduate/PG

Experience : Freshers

Job Location : Hyderabad

Walk-In Date : 10th September 2014

Walk-In Time : 10:00 AM – 03:00 PM

Job Description:

Transaction Risk Investigator:(Full Time/Contract):

The Transaction Risk Investigator safe guards all market places from fraudulent and abusing practices, build trust and ensures long term buyer – seller and stake holders satisfaction. The incumbent will need to leverage appropriate operational tools and application to investigate issues.

Seller Support (Full Time):

The Seller support Associate acts as the primary interface between company and their third party sellers providing phone /or email support governed by internal service level agreements. The associate will be responsible for providing timely and accurate operational support to third party sellers on the company’s platform. An associate is expected to address chronic system issues, process improvements, develop internal documentation and work effectively in teams.

Customer Service Associate (Full -Time/Part-Time/Fixed term Contract):

The job of a CSA involves communicating with the customers through different mediums (Email/Chat/Phone) by utilizing a variety of software tools to navigate customer accounts, review policies and communicate effective solutions.

Key Skills:

# Excellent communications skills (Written and Verbal).
# Ability to communicate correctly and clearly with all customers.
# Excellent documentation skills.
# Good comprehension skills- Ability to clearly understand and state the issues customers present.
# Ability to concentrate – Follow-up customer issue without distraction to resolution.
# Good composition skills- Ability to compose a grammatically correct, concise, and accurate written response.

Compensation:

# As per market + Cab Facility +Food Coupons + Shift Allowances + Over time allowances + Medical Insurance.
# Job Location: Hyderabad.
# Job Type: Permanent/ Contract.
# Work Timings: Should be flexible to work in shifts. (Seller Support positions – Dayshifts).

How to Apply:

Interested candidates Direct walk-in to the Company Address.

Venue Details:

Wesley PG College,
MBA, MCA Block,
SP Road, Opp Anand Theatre,
Secunderabad.

Contact Person:
bhargavi@arisehr.com
9908147770

 

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