Pooled Off-Campus drive @ UNISYS for Support Engineer Jobs on 15th & 17th September 2014 @ Hyderabad

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Company Name: Unisys

Qualification: BE, BTECH, BSC, BCA, MCA

Experience: 2012, 2013, 2014 Batch Freshers

Job Location: HYDERABAD

Job Role: Support Engineer

Salary: Not Mentioned

Industry: IT Software

Role Purpose of Service Desk Engineer:
# To act as a single point of contact (SPOC) for all IT Customers.
# To maximize service availability.
# To restore service whenever possible.
# To provide desk-side services, desktop management and device life cycle management and provide business systems support.
# Maintain Hosted client services for extended application and client access.

Selection Process:
# Screening Rounds,
# Aptitude Test,
# Technical, Operations
# HR Round

Key Responsibilities/Outcomes:
# Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements.
# Escalates complex problems to the Remote Support Engineering staff or Field Engineering.
# Typically provides technical support for Internal and External customers.
# Escalates complex problems to higher level of expertise within organization.
# Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees.

Off Campus at ACE Engineering College Details:

Off Campus Date: 15th September 2014.

Time: 9 AM to 12:30 PM

Venue:

ACE Engineering College,
Edulabad Village, Ghatkesar Mandal,
Ranga Reddy Dist., Hyderabad. Pin Code: 501301

Off Campus at Avanthi Engineering College Details:

Off Campus Date: 17th September 2014

Time: 9 AM to 12:30 PM

Venue:

Avanthi Institute Of Engineering & Technology,
Gunthapally, Near Ramoji Filmcity, Hayatnagar Mandal,
RRDist, Hyderabad, Telangana.

 

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