Home » Freshers Jobs » Technical Support Process Job Freshers Walk-ins in Hyderabad @ Genpact on 16th – 19th September 2014

Technical Support Process Job Freshers Walk-ins in Hyderabad @ Genpact on 16th – 19th September 2014

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 Company Name: Genpact

Qualification: Any Graduate

Experience: 0 – 5 Years

Job Location: Hyderabad

Job Role: Technical Support Process

Job Description:

# Should have basic understanding of troubleshooting,MS Office.
# Should be flexible to work on e-mails and calls both.
# Ability to handle Customers query and resolve issues asap as per Standard Procedure.
# Respond to customer inquiries and problem escalations.
# Provide phone support to troubleshoot and resolve technical issues and other internet related issues.
# Maintain a thorough understanding of process and policies.
# Demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement
# Excellent communication skills required.

Desired Profile:

# Any Graduate
# Experienced (bpo/ technical/ semi technical)
# Good communication Skills
# Freshers with good communication skills can apply.

Genpact Walkin Details:

Walk-in Date: 16th to 19th September 2014

Interview Timings: 10:30 AM to 2 PM

Interview Venue:

GENPACT INDIA
Rahul Khanna (3FB-B4),
14-45 IDA Uppal, Opp NGRI
Habsiguda, HYDERABAD.

Contact Person: Hepsiba.K

 

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