Company Name: Genpact
Qualification: Any Graduate
Experience: 0 – 5 Years
Job Location: Hyderabad
Job Role: Technical Support Process
# Should have basic understanding of troubleshooting,MS Office.
# Should be flexible to work on e-mails and calls both.
# Ability to handle Customers query and resolve issues asap as per Standard Procedure.
# Respond to customer inquiries and problem escalations.
# Provide phone support to troubleshoot and resolve technical issues and other internet related issues.
# Maintain a thorough understanding of process and policies.
# Demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement
# Excellent communication skills required.
# Any Graduate
# Experienced (bpo/ technical/ semi technical)
# Good communication Skills
# Freshers with good communication skills can apply.
Genpact Walkin Details:
Walk-in Date: 16th to 19th September 2014
Interview Timings: 10:30 AM to 2 PM
Rahul Khanna (3FB-B4),
14-45 IDA Uppal, Opp NGRI
Contact Person: Hepsiba.K
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