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Executive Jobs Fresher Walk-ins in Mumbai @ Capita India on 17th – 23rd October 2014

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Company : Capita India Pvt. Ltd

Company Profile:

We are the UK”s leading business process outsourcing (BPO) and we are the UK”s leading business process outsourcing (BPO) and professional services company. We deliver back office administration and front office customer contact services to private and public sector organisations across the UK & Ireland. Our India business was set up in 2004 and we now have 6 offices across 4 cities – Mumbai, Pune, Bengaluru and Gurgaon.

Website : www.capita.co.uk

Job Role : Executive

Eligibility : Any Graduate

Experience : 0 – 4 Years

Job Location : Mumbai

Walk-In Date : 17th – 23rd October 2014

Walk-In Time : 10:00 AM

Job Description:

# Publish periodic (daily / weekly / monthly) MI reports, with ad-hoc reporting as and when required.
# Maintain accuracy & timeliness at all times.
# Enable tactical planning (balancing performance maximization and best results on SLAs, resource requirements) for assigned business units through real time planning methodologies.
# Undertake regular variance analysis between actual performance and target levels to identify areas of improvement.
# Forecast customer service requirements and operational performance for assigned processes, undertake data mining exercises and support business owners on forecasted hotspots.
# Devise reporting that helps build a strong Business MI model.

Venue Details:

Godrej Boys,
Complex Plant number 6,
Opposite vikrola Depot,
Mumbai, Maharashtra, India.

 

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