Amigos IT Solution hiring for Customer Service/Cross Sales on 25th Oct – 3st Oct 2014 @ Hyderabad

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Company :Amigos IT Solution Pvt Ltd


Job Role :Customer Service/Cross Sales

Eligibility :Any Graduate

Experience :Freshers/Exp

Job Location :Hyderabad

Walk-In Date :25 Oct – 31 Oct 2014

Walk-In Time :09:30 AM


Company Profile:

Our culture is all about recruiting the right fit for a job and that is why we go to greater length to understand your needs and exceed your expectations. We’ve created an automatic matching of job seekers with open requirements for IT recruiting, for finding the best matched job seeker for a requirement.
At AR Amigos, we team with our clients to clarify problems, identify options, and implement solutions to their leadership, organizational and business challenges. We draw on a wide inventory of tools and techniques to help develop customized solutions for each challenge. For example, our approaches to developing and executing strategy, process re-engineering and action learning have been refined over 30 years of consulting practice.

Job Description:
Responds to customer technical problems/issues related to hardware, software and networking via e-mail/chat and phone.
Owns customer issues from beginning to resolution (handles in place).
Assists customers by diagnosing problems and providing resolutions for technical and service issues.
Uses troubleshooting techniques and tools to identify products that are defective and follows guidelines in issuing service calls/contacts.
Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.
Recreates, identifies and provides input on unique or recurring customer problems.
Remains knowledgeable of product line, current industry products and technologies.
Focuses on delivering a positive customer experience according to standards.
Monitors and tracks issues to ensure accurate resolution.
Interested candidates Direct walk-in to the Company Address.

Company Address:
Paigah Plaza, 7th Floor,
703 Hyderabad Nursing Home Ln,
Hill Fort, Adarsh Nagar Colony,
Basheer Bagh, Hyderabad,
Telangana 500029.

Contact Person:
Ravi Shankar


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