Job Role :Technical Support Officer/Customer Support Officer
Eligibility :Any Graduate
Job Location :Bangalore
Mphasis consistently delivers Applications services, Infrastructure services, and Business Process Outsourcing (BPO) services globally through a combination of technology knowhow, domain and process expertise. Our results focus on real improvement in business performance for our clients. We bring to our clients a credible and experienced global leadership team driving service delivery through the next generation global delivery model. We service clients in Banking & Capital Markets, Insurance, Manufacturing, Communications, Media & Entertainment, Healthcare & Life Sciences, Transportation & Logistics, Retail & Consumer Packaged goods, Energy & Utilities, and to Governments around the world.
1. Handling incoming Calls.
2. Providing resolution to Customers on queries related to billing cycle and order status.
3. Ensure that the required Service Level Agreements (SLA’s) are met.
4.Participate in coaching’s, reviews and training assessments & personnel in conjunction with department managers.
Bagmane WTC-4, EMC square campus,
4th floor, Opp. Total mall, Outer ring road,
Walk-In Date :08 Nov 2014 & 09 Nov 2014
Walk-In Time :10:00 AM
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