Company : Vodafone India Service Private Limited
Vodafone India is a member of the Vodafone Group and commenced operations in 1994 when its predecessor Hutchison Telecom acquired the cellular license for Mumbai. The company now has operations across the country with over 150 million customers. Vodafone India has firmly established a strong position within the Vodafone Group too, making it the largest subscriber base globally. This journey is a strong testimony of Vodafone’s success in a highly competitive and price sensitive market.
Website : www.vodafone.in
Job Role : Network Engineer
Eligibility : BE/BTech/Diploma
Experience : 1 Year
Job Location : Bangalore
# You will work as part of the Dedicated Network Monitoring Team within the Customer Services Team, responsible to report faults to fault fix team within defined SLA.
# You will need to work on 24*7*365 shifts to maintain a high level of availability of services and minimizing the risk of network downtime through continual monitoring of network elements and links.
# Responsible for Real time Network Monitoring and Fault Reporting of VGSPL network and the candidate will have exposure to large scale IP networks, Cisco devices and other Vodafone products offered to customers across the globe.
# The Dedicated network monitoring group works closely with multiple groups within and outside the organization. As a result, great communication, analytical skills and commitment are essential in order to be considered for the position.
# A basic understanding of telecommunications technology and hardware is mandatory.
# Monitoring of the customer network within defined SLA.
# Initial diagnosis of faults- Validation of alarms.
# Notifying the customer and internal stakeholders of the fault and the impact to the network.
# Creating trouble tickets for investigation by other teams.
# Interaction with other Technical and Incident Management teams in C&W.
# Interaction with the service desks ,first line teams and key IT contacts.
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