Fresher IT Jobs in Gurgaon @ IBM for Technical Support Associate Jobs on 18th – 22nd November 2014

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Company Name : IBM

Qualification: BE, B.Tech, Diploma, PG

Experience: 0 – 2 Year

Job Location : Gurgaon

Job Role: Technical Support Associate

Industry Type: IT-Software / Software Services

Salary: Not Mentioned

Job Description:

# Providing Voice Support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
# The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
# Remote Infrastructure support delivery
# Resolve routine customer problem
# Candidates applying and selected for the job will be expected to work in night shifts. Shifts will be 24×7 in nature and can vary depending on geographies supported

Desired Profile:

# Understanding of Operating Systems
# Browser Support – Internet Explorer/Google Chrome etc
# Strong computer knowledge and trouble shooting skills
# Excellent oral and written communication skills
# Excellent Customer Service Orientation
# Neutral accent


# Graduate (10+2+3), B.E/B.Tech(Except CS & IT), Post Graduates, Diploma Holders (10+2+3)
# English :Fluent
# Experience: 0-2 Years

Mandatory Documents:

# Updated Resume
# Photo Id proof (PAN Card or Passport or Voter’s Card or Driving License or Adhar card) Original

IBM Walkin Details:

Walk-in Date: 18th to 22nd November 2014

Interview Timings: 11 AM

IBM India Pvt. Ltd,
Unitech Cyber Park Tower B,
9th Floor, Gurgaon, Haryana.

Nearest Metro Station is Huda City Center


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