Company: HCL Technologies Ltd. – Business Services
HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms.
Job Position : Junior Engineer – Product Support
Process : UK Voice – Technical Support Process
Job Category : BPO | ITES
Walk-In Location : Chennai, Tamilnadu
Job Location : Thousand Lights – Greams Road, Chennai, Tamilnadu
Salary Package : 1.6 lakhs to 2.4 lakhs (Depending upon Graduate / Under Graduate / Years of Experience)
Number of Vacancies : 50
Joining Time : Immediate Joinees are preferred
Qualification – Eligibility Criteria : (Mandatory)
# Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate (2014 Passed outs + candidates having backlogs up to 4 papers) / Diploma holders.
Desired Experience : 0 to 2 years – Both Freshers and Experienced candidates are eligible
Job Description :
# Trouble shooting for Broadband related issues
# Setting up wireless connection on Laptops and Desktops.
# Connectivity issues with ops Modem, Routers, Hubs and Switches.
# Dealing with network connectivity LAN, WAN and MAN
# Checking the exchange line issues / outages / Fixing appointment with the technician at UK.
Skill set required :
# Note 1: Excellent Communication Skills with neutral accent
# Note 2: Immediate joinees are preferred
# Note 3: Willing to Work in Night/rotational Shifts
# Note 4: Basic knowledge about networking concepts for trouble shooting for broadband related issues.
Other Benefits include :
# Doorstep Pick-up and Drop available
# Shifts: Rotational Shift-UK Timings
# 5 days working
# Performance Appraisal – Twice a year
# Opportunity to do MBA while working in HCL
# Career Progression Programs
# Incentive during training period
Rounds of Interview : 2 (Initial Screening & Voice and Accent round)
Please Carry below documents (mandatory) :
# Updated Resume Copy
# Photo ID Proof (Passport/PAN-Card/Voter-ID/Driving-License/College-ID)
# Original Documents with 2 Sets of Photocopies
Note: Please carry your original documents along with 2 sets of photocopies when you walkin.
Walk-In Date(s) : From 19th to 23rd November 2014
Walk-In Time : 10 AM to 3 PM only
Walk-In Venue :
Navin’s WSS Towers 107,108 First Floor, Harris Road,
Pudupet, Landmark (Near Casino Theater)
Chennai – 600002
Contact Person : Abhi / Baskar
Contact Number : +91-44-33410702
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