Technical Support Freshers Jobs in Hyderabad @ C3i Support Services on 19th November 2014

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Company : C3i Support Services Private Ltd

Company Profile:
C3i is the leading provider of technology support services for the life sciences industry. Our 1400 team members from three continents deliver consistent, world-class solutions for over 1,000,000 life sciences professionals in over 100 countries. No other company has C3i’s unique combination of focus, capabilities and solutions.

Website :

Job Role : Technical Support

Eligibility : Any Graduate

Experience : 0 – 5 Years

Job Location : Hyderabad

Walk-In Date : 19th November 2014

Walk-In Time : 03:00 PM – 05:00 PM

Job Description:
# Provide comprehensive support services to support center customers.
# Work within Service Level Agreements, including but not limited to Average Speed of Answer, Average Talk Time, Abandon Time, Hold Times, etc.
# Take all steps to issues reported to them and resolve or escalate to the appropriate contact.
# Use all available Knowledge Management Tools during the call.
# Take all necessary steps to ensure customer satisfaction at the end of the call.

Venue Details:
C3i Support Services private Limited,
2nd Floor, Orion Block,
(VBIT) Ascendas IT Park,
Hi-Tech City, Hyderabad.
Land Mark – Beside In Orbit mall.


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