Company Name: IBM India
Qualification: Any Graduate
Experience: 0 – 2 years
Job Location: Hyderabad
Job Role: Mainframe System Operator
Industry Type: IT – Software
Salary: Not mentioned
# Strategic Operations Delivery is a key element of IBM’s globally integrated capability.
# SO Delivery group works with companies of all sizes, in just about every country imaginable; to provide customers with the best technology services.
# Through the management of clients’ IT environments, the group seeks to improve, enhance and transform business, creating significant cost and performance efficiencies.
# Leveraging efficient processes and tools and combining it with world-class infrastructure, high-quality and skilled resource base, SO Delivery group provides end-to-end IT Infrastructure Management Services (24/7/365) to IBM clients worldwide.
# Key services offered include: Command Center Services (includes remote monitoring of servers located worldwide from India, Security operations and network operations), Server Systems Management, IT Security Services, IT Service Desk, Service Management & Project Management/ Transition Services.
Roles and Responsibilities:
# Role will involve monitoring console and ensure the System/Application/Software availability. Responsible for mainframe operating computer and related hardware and other operations area equipment. Performs support activities in computer operations.
# Monitors and controls Mainframe consoles to process and complete jobs without any impact to production.
# Trouble-shooting or escalating issues related to applications and operating system software/hardware as per the process/procedures.
# Investigates error conditions in computer processing, equipment malfunction and/or network (on-line) performance in order to determine and/or apply the required corrective procedure or action.
# Perform IPL’s on Mainframe Lpars, issue Jes and MVS Commands.
# Performs other related duties as assigned.
# Experience with Mainframe console or computer operations preferred.
# Oral and written technical instructions skills.
# Skill in maintaining complete, accurate written records.
# Ability to communicate effectively verbally and in writing.
# Ability to establish and maintain effective working relationships with employees, clients and public.
# Bachelor’s Degree
# Basic knowledge in Knowledge on IPLS
# Basic knowledge in Knowledge on MVS
# Basic knowledge in Knowledge on JES
# English: Fluent
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