IBM hiring Technical Support Associate Fresher Jobs in Gurgaon on 22nd November 2014

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Company Name: IBM

Job Position : Technical Support Associate

Location : Gurgaon, Noida/Greater Noida

Total Experience: 0-2 Years

Eligibility Criteria :
# Graduate (10+2+3), B.E/B.Tech(Except CS & IT), Post Graduates, Diploma Holders (10+2+3)
# English :Fluent

Job Description :
# Providing Voice Support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
# Remote Infrastructure support delivery
# Resolve routine customer problem

Skills Required:
# Understanding of Operating Systems
# Browser Support – Internet Explorer/Google Chrome etc
# Strong computer knowledge and troubleshooting skills
# Excellent oral and written communication skills
# Excellent Customer Service Orientation
# Neutral accent

Shift Required:
# Candidates applying and selected for the job will be expected to work in night shifts. Shifts will be 24×7 in nature and can vary depending on geographies supported

MANDATORY DOCUMENTS Required at the time of interview:
# Updated Resume
# Photo Id proof (PAN Card or Passport or Voter’s Card or Driving License or Adhar card) Original

Note:
# Create your profile on GOM : GURGAON – GTS-0703160& Noida GTS-0701306

Walk-in Details:

Interview Date : Saturday 22nd November 2014

Interview Time: 11AM to 4PM

Venue Details:
IBM India Pvt. Ltd,
Infinity Tower C, 5th Floor,
Cyber City , Sector 25A
Gurgaon, Haryana.

Nearest Metro Station is Sikanderpur

Pls call us if any queries at 0124-4817411 ( Monday to Friday between 12-5pm), The Help line contact person will be “Vidhika Shiwal”,

More Details

 

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