Groupon hiring Customer Support Executive Fresher Jobs in Bangalore

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Company Name: Groupon

Qualification : Any Graduate

Experience: 0 – 5 Year

Job Location: Bangalore

Job Role: Customer Support Executive

Industry Type: Internet / Ecommerce

Salary: 1,00,000 – 3,00,000 P.A

Job Description:
# Handling calls of Customers Query.
# Calling Customers for to know the exact reason of Refusal of Goods.
# Understanding the problems/issues in terms of Product faced by Customer.
# Calling Customers for alternative products.
# Calling Customers for any Shipment Delay.
# Facilitating Customers to return Defective products in Warehouse.
# Providing Feedback to Logistics team about Customer experience in terms of Logistics & Distribution.
# Working with Internal CRM software.
# Preparing Calling reports at day end.

Desired Profile:
# Strong Relationship building & persuasion skills.
# Good communication Skills.
# Proficiency in Computer & MS Excel.
# Positive attitude, energetic approach and self-motivation are all essential
# Graduates from any field of study.
# Attitude to grow-ambitious & yearning to learn.
# You will work in 2PM 11PM shift.

Groupon Walkin Details:
If your interested you can mail your resumes to  : c_vkrishna@groupon.com

Address for Interview:
Groupon India Pvt. Ltd
Nova Miller, No. 333
Thimmaiah Road,
Vasanthnagar, Bangalore-560052

Landmark: Near Cantontment Railway Station.

 

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