Company Name: Groupon
Qualification : Any Graduate
Experience: 0 – 5 Year
Job Location: Bangalore
Job Role: Customer Support Executive
Industry Type: Internet / Ecommerce
Salary: 1,00,000 – 3,00,000 P.A
# Handling calls of Customers Query.
# Calling Customers for to know the exact reason of Refusal of Goods.
# Understanding the problems/issues in terms of Product faced by Customer.
# Calling Customers for alternative products.
# Calling Customers for any Shipment Delay.
# Facilitating Customers to return Defective products in Warehouse.
# Providing Feedback to Logistics team about Customer experience in terms of Logistics & Distribution.
# Working with Internal CRM software.
# Preparing Calling reports at day end.
# Strong Relationship building & persuasion skills.
# Good communication Skills.
# Proficiency in Computer & MS Excel.
# Positive attitude, energetic approach and self-motivation are all essential
# Graduates from any field of study.
# Attitude to grow-ambitious & yearning to learn.
# You will work in 2PM 11PM shift.
Groupon Walkin Details:
If your interested you can mail your resumes to : firstname.lastname@example.org
Address for Interview:
Groupon India Pvt. Ltd
Nova Miller, No. 333
Landmark: Near Cantontment Railway Station.
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