|Annual CTC||1.8L to 2.4L|
|PG Qualifications||Any Post Graduation|
|UG Qualifications||Any Graduate|
|Number of Vacancies||100|
Company: HCL Technologies Ltd. – Business Services
Process: UK – Voice-Technical Support process
Job Location: Chennai- Thousand Lights- Greams Road
Experience: 0 to 2 years- Both Freshers and Experienced candidates are eligible
Qualification: Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate (2014 Passed outs + candidates having backlogs up to 4 papers) / Diploma holders.
• Trouble shooting for Broadband related issues
• Setting up wireless connection on Laptops and Desktops.
• Connectivity issues with ops Modem, Routers, Hubs and Switches.
• Dealing with network connectivity – LAN , WAN and MAN
• Checking the exchange line issues / outages / Fixing appointment with the technician at UK.
Skill set required:
Note 1: Excellent Communication Skills with neutral accent
Note 2: Immediate joinees are preferred
Note 3: Willing to Work in Night/rotational Shifts
Note 4: Basic knowledge about networking concepts for trouble shooting for broadband related issues.
Other Benefits include:
Doorstep Pick-up and Drop available
Shifts: Rotational Shift-UK Timings
5 days working
Performance Appraisal – Twice a year
Opportunity to do MBA while working in HCL
Career Progression Programs
Incentive during training period
Designation: Technical Support Officer
Salary Package: 1.6 lakhs to 2.4 lakhs (Depending upon Graduate / Under Graduate / Years of Experience)
Rounds of Interview: 2(InitialScreening& Voice and Accent round)
Walk-in address on 6th DEC 2014 (Saturday only) at
HCL Technologies Ltd
No 107 & 108 Navins Wss Towers 1st Floor,
Pudupet, Near Casino Theatre, Chennai – 600002