Job Position : Technical Support Executive
Product : Apple Products
Segment : Retail B2C
Job Category : Tech Support
Walk-In Location : Bangalore, Karnataka
Job Location : Bangalore, Karnataka
Qualification – Eligibility Criteria : Any Graduate
Desired Experience : 0 Years
Key Responsibilities :
# Customer service / Front-end customer handling.
# Handling customer queries / issues in the store related to Apple (Mobile, Laptop and Desktop).
# Troubleshooting of technical related issues and ensure to resolve the issues / queries.
# Escalate problems when unable to resolve customer issues.
Desired Profile :
# Knowledge on computer hardware and software is added advantage.
# Excellent language fluency, excellent verbal and written communication skill.
# Should be able to handle customer queries and should aim at customer delight.
# Should be technically sound.
# Self driven and goal oriented.
Job Purpose :
# Handling front end customer queries / issues related to Apple (Mobile, Laptop and Desktop)
Please Carry below documents (mandatory) :
# Updated Resume Copy
# Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)
Walk-In Date : On 9th December 2014 (Tuesday)
Walk-In Time : 10.00 AM to 4.00 PM only
Walk-In Venue :
Ample Technologies Pvt Ltd,
91 / 1, 6th A Main, 10th Cross, RT Nagar,
Bangalore – 32
Landmark: RT Nagar Police station on your (Right hand side), you will find Traffic signal, walk straight about 200 meters from the signal you will find Woodland and Reebok showroom on your (Right hand side), continue walking for another 200 meters you will find Iyengar Bakery, take a (Right turn) next to the Bakery and reach the (Dead end) of the road and take (left turn) and immediate (Right turn) you will reach the destination
Contact Person : Sagar Gaikwad
Contact Number : +91-9686685448