Capgemini Hiring Freshers As Desktop Support Engineer On May 2016 @ Mumbai

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Company Name    Capgemini
Company Website  www.capgemini.com
Experience      0-2  Years
Salary Not Mentioned
Qualification Any Degree
Job Role  Desktop Support Engineer
Skills  Communication Skills
Job Location  Mumbai
Job Type  Apply
Last Date to Apply ASAP
Reference      fresherstask.com

About Company:

Capgemini is one of the world’s foremost providers of consulting, technology, outsourcing services and local professional services. Present in over 40 countries with almost 145,000 people, the Capgemini Group helps its clients transform in order to improve their performance and competitive positioning.

Description :

  • Remotely resolve issues faced by users related to their desktop/laptop. Create ticket and troubleshoot and/or assign it to the relevant resolver group.
  • Basic IT and technical knowledge. (Desktop troubleshooting skills)
  • Basic network knowledge and troubleshooting skills.
  • Ability to interpret technical information and present it in simple terms for a less technically aware audience
  • Contextual ticket prioritization understanding.
  • Understanding of the client benefit and loss matrix

Eligibility :

  • Candidates should possess any degree from a recognized university
  • Good communication skill
  • Willing to work in 24*7 shift.
  • Should be able to lead a conversation and take control of conversation.
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