CGI Hiring Freshers As Associate Software Engineer On Aug 2017 @ Bangalore

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Company Name    CGI
Company Website www.cgi.com
Experience      0-1 Months
Salary Not Mentioned
Qualification B.E/B.Tech/M.E/M.Tech
Job Role Associate Software Engineer
Skills Java
Job  Location Bangalore
Job Type  Apply
Last Date to Apply ASAP
Reference      FreshersTask.com

Eligibility:

Associate Software Engineer-Java

Skills:

  • Java
  • Java Enterprise Editions JEE

Position Description:

First level Applications Development professional, representing the most common entry point into the organization. Performs routine activities related to applications development. Focuses on learning and acquiring work skills/knowledge in the Applications Development field.

Your future duties and responsibilities:

  • Translating business requirements and objectives into application code
  • Develop and test the software
  • Keep performance and scalability of systems in mind when developing
  • Execute maintenance & support activities
  • Participate in technical competence building initiatives in the team

Associate System Engineer – Service Desk Analyst

  • Excellent speaking and writing skills in English with a neutral accent, correct grammar and syntax
  • Knowledge of customer service principles and practices, ITIL and ITSM
  • Knowledge of IT applications, systems and networks

Skills:

  • Communication (Oral/Written)
  • Diagnostics & Resolution
  • Problem Solving/DecisionMaking
  • Telephony

Position Description:

The Level 1 Service Desk Technician provides user support and customer service on Company-supported computer applications and platforms. The primary purpose is to diagnose, prioritize, troubleshoot and resolve incidents and service requests reported by the Client via telephone, online chat, email or a Web portal.

Your future duties and responsibilities:

• Respond to requests for technical assistance by following prescribed procedures.
• Research reported incidents using available information sources and tools. Diagnose, triage and resolve hardware, software and network-related incidents
• Log all contacts and document all the activities and results accurately and completely within the incident management tool.
• Assign unresolved tickets to the appropriate support team.
• Proactively monitor, follow up and expedite the resolution of assigned and pending tickets.
• Identify and escalate tickets requiring urgent attention and action.
• Stay current with system information, changes and updates.
• Adhere to work schedules, attendance and leave policies.
• Comply with CGI and Client’s IS/IT policies, code of conduct and quality standards

Java : Apply Now

Service Desk Analyst : Apply Now


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