IBM Off Campus Drive 2017 For Freshers As Technical Support Associate On 10,20 Mar 2017 @ Across India

Deal Score+10

IBM Off Campus Drive-Coimbatore on 20 March 2017:

Eligibility Criteria

  • Any Graduates (10+2+3) Post Graduates, Diploma Holders (10+2+3)
  • 2016 Pass outs (with no backlogs)
  • No Percentage cut off

Mandatory Skills

  • Strong computer skills
  • Excellent customer service orientation
  • Neutral accent

Job Description

  • Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
  • Remote Infrastructure support delivery
  • Perform problem cause analysis
  • Resolve routine customer problem
  • Ability to Identify Opportunity & Implement Process Improvements
  • Ability to meet a set of defined account agent productivity measurements

Recruitment Process:

  • Initial screening and assessment of communication skills (In Person)
  • Voice & Accent assessment (Telephonic or In-Person)
  • Technical Interview (Telephonic or In-Person)

Location of joining – Only Hyderabad

Additional Information:

  • Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts – including evening, night and graveyard shifts.
  • Project works 24×7 in various shifts and can vary depending on geographies supported
  • Candidate should not have any backlogs in order to qualify for interview and selection process

Venue Details:

KPR Institute of Engineering and Technology,

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IBM Off Campus Drive-Haryana:

Job Role Technical Support Associate
Qualification B.E/B.Tech/Any Degree
Batch 2017
Salary Rs 2.88 LPA (For Engineering)                   Rs.2.76 LPA (For Others)
Venue Location Panipat, Haryana
Venue Date 10 March 2017
Job Location Across India
Eligibility Criteria

For Engineering:

  • B Tech – CSE, IT, ECE, EEE, E & I, Instrumentation or other circuit branches
  • 2017 Pass outs
  • No Percentage cut off

For Others:

  • Any Graduates (10+2+3) Post Graduates, Diploma Holders (10+2+3) other than B Tech
  • 2017 Pass outs (with no backlogs)
  • No Percentage cut off

Documents to be carried for the event (original & one set of photocopies):

  • Resume
  • Education all year mark sheets for the highest degree attained / pursuing
  • Education degree certificate (if course is completed)
  • Government issued photo ID card
  • If currently employed: Offer letter or Latest revision Letter and last 3 months salary slips
  • Valid Indian work permit (if applicable)

Venue :

Admin Block,
First Floor, Panipat Institute of Engineering & Technology,
70 Milestone, G T Road,
Samalkha, Panipat-132102

Date of Drive: 10th March 2017

Reporting Time: 9:00 am


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