IGATE Capgemini Hiring As Engineer – IT Administration On Mar 2016 @ Across India

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Company Name    IGATE  Capgemini
Company  www.igate.com
Experience      1 Years
Salary Not Mentioned
Qualification  Any Degree
Job Role Engineer – IT Administration
Skills Communication  Skills
Job Location Across India
Job Type Apply
Last date to apply Mar 2016
Reference      fresherstask.com

About Company :

IGATE is a global leader in providing integrated technology and operations-based solutions, headquartered in Bridgewater, New Jersey. As a trusted partner to corporations in North America, Europe and Asia Pacific, IGATE provides solutions to clients’ business challenges by leveraging its technology and process capabilities, underwritten by an understanding of domain and industry imperatives. With revenues over US$ 1.2 billion, and a global employee talent capital of over 33,484, we offer productized applications and platforms that provide the necessary competitive and innovation edge to clients across industries, through a combination of speed, agility and imagination. At a time when the technology landscape is changing dramatically, we believe that these three attributes will be the key guiding principles for us to navigate our way to higher value for all our stake holders.

Description :

Job ID : 183008

  • Provide helpdesk support and resolve problems to the end user’s satisfaction
  • Monitor and respond quickly and effectively to requests received through the IT helpdesk
  • Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority
  • Modify configurations, utilities, software default settings, etc. for the local workstation
  • Utilize and maintain the helpdesk tracking software
  • Document internal procedures
  • Assist with onboarding of new users
  • Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment
  • Co-ordinate test and configuration of new workstations, peripheral equipment and software
  • Maintain inventory of all equipment, software and software licenses
  • Report issues of Service Desk for escalation
  • Manage PC setup and deployment for new employees using standard hardware, images and software
  • Assign users and computers to proper groups in Active Directory
  • Perform timely workstation hardware and software upgrades as required

Eligibility :

  • Any Degree from any recognized university or institution.
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