Informatica Hiring Freshers As Software Engineer On July 2017 @ Bangalore
Software Engineer Jobs 2017
|Company Name||Informatica Corporation|
|Job Role||Software Engineer|
|Skills||Oracle, SQL Server, MySQL|
|Last Date to Apply||ASAP|
- Manage customer support cases on a daily basis, including verifying cases, isolating and diagnosing the problem, and resolving the issue
- Troubleshoot areas of poor performance and identify effective solutions to resolve issues both in the immediate future and for the longer term.
- Analysis of exceptions and logs to isolate root cause and help in products usability and improve end-user experience
- Ensure that knowledge management and data capture processes are adhered to and encourage and help convert technical solutions are converted to Knowledge base articles
- Approaching complex technical issues with varying perceptions and making use of opportunities to create and implement productivity tools
- Ensure all issues are resolved or escalated to the proper resources to resolve in a timely fashion. Additionally, this individual will manage communications to customers at all levels to maintain positive relationships
- Understands impact of work on the feature/product/team
- Continuously enhancing knowledge through trainings and e-learning courses
- Bachelor’s Degree in Computer Science, Information Systems or a related technical discipline
- Experience either as a technical support engineer for enterprise application or as an implementation consultant, with experience in front-line contact with customers/Clients
- via phone and e-mail. Experience in second and/or third line support is an advantage.
1+ years of experience in database and operating systems like Linux
- Excellent grasp of relational database management theory and practice.
- Strong understanding of relational databases like Oracle, SQL Server, MySQL
- Excellent Analytical skills and strong attention to details.
- Excellent Communication skills.
- Must possess critical thinking, problem solving, and decision-making skills.
- Excellent interpersonal and collaborative skills.
- Experience/Familiarity with HDFS concepts, Hadoop distributions (Cloudera or Horton Works), Hive and familiar with configuration of HDFS is an added advantage
- Experience/Familiarity with Kerberos concepts and authentication