Trigent Walk-In Drive For Freshers As L1 Support Engineer On 13-18 Mar 2017 @ Bangalore

Job Score+2

L1 Support Engineer Jobs 2017 

Company Name    Trigent Software
Company Website www.trigent.com
Experience      0 – 1 years
Salary Rs 2.2 LPA
Qualification BE/B.Tech/MCA/M Sc
Job Role L1  Support Engineer
Skills Communication Skill
Job Location  Bangalore
Job Type Walkin
Walkin Date   13-18 Mar 2017
Reference      FreshersTask.com

About Company:

Trigent Software Ltd Trigent is an early pioneer in IT outsourcing and the offshore software development business. For nearly 20 years we have helped hundreds of customers balance their cost-performance parameters for IT projects via sustainable, long term relationships with Trigent. Trigent is a CMM Level 4 software development company having their development center in Bangalore and head office situated in Boston (USA). They are also Microsoft Gold certified partner.

Description :

Eligibility :

  • Candidate should be BE/B Tech/MCA/M Sc from a recognised university.
  • Should have an aggregate of 60% through out academics.
  • Should have good computer skills.
  • Should have excellent communication skills.
  • Must have predominantly Voice Interaction support and also through email, chat & remote support.
  • Should have decent knowledge related to Operating System, Hardware, Networking, etc.
  • Must have incident management and usage of ITSM skills
  • Must have good problem solving and analytical skills
  • Should have excellent customer service skills
  • Should have ability to remain calm and courteous in periods of stress, and while facing an irate customer and managing back to back calls when required.
  • Should be able to assist with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement.
  • Must perform incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention.

Venue:

Trigent Software Ltd.

#49, 2nd Floor, East wing, Khanija Bhavan,

Race Course Road, Bangalore


GET THE JOBS UPDATES IN YOUR INBOX