Tech Mahindra walkin For Freshers As Customer Support Associate On 24 – 31 July 2017 @ Mumbai
|Company Name||Tech Mahindra|
|Experience||0 – 5 Years|
|Job Role||Customer Support Associate|
|walk-in Date||24 – 31 July 2017|
|walk-in Time||10:00 AM – 03:00 PM|
About Company :
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology services and solutions, enabling Enterprises, Customer Support Associates and the Society to Rise™. We are a USD 2.7 billion company with 84,000 professionals across 49 countries, helping 540 global customers including Fortune 500 companies. Our Consulting, Enterprise and Telecom solutions, platforms and reusable assets connect across a number of technologies to derive tangible business value. We are part of the USD 16.2 billion Mahindra Group that employs more than 155,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, information technology and vacation ownership.
- Complaint Management.
- Solving Customer queries.
- Using process knowledge in replying to customers.
- Maintaining quality standards.
- Effectively meeting the SLA parameters as set.
- Managing and updating customer and client database.
- Good in English/Hindi/Marathi.
- Good Analytical and Interpretation Skills.
- Should have familiarity with Windows Operating System and desktop system.
- Good written and verbal communication skills/ multilingual skills.
- Should have keen eye for details.
Tech Mahindra Ltd, Reliable Tech Park,
C-Wing, 1st Floor, Airoli,
Thane-Belapur Road, M I D C, Navi Mumbai 400708.