ZS Associates Off Campus Drive For Freshers As Service Delivery Analyst On July 2017 @ Pune

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Company Name    ZS Associate
Company Website www.zsassociates.com
Experience      0-2 Years
Salary Rs 3-3.75 LPA
Qualification B.Sc/BCA/MCA
Job Role Service Delivery Analyst
Skills Communication Skills
JOB Location Pune
Job Type Apply
Last Date to Apply ASAP
Reference      FreshersTask.com

About Company:

ZS is the world’s largest firm focused exclusively on helping companies improve overall performance and grow revenue and market share, through end-to-end sales and marketing solutions – from customer insights and strategy to analytics, operations and technology. More than 5,000 ZS professionals in 22 offices worldwide draw on deep industry and domain expertise to deliver impact for clients across multiple industries

Description :

The Application Management Services team maintains and supports technology solutions using well-defined sets of processes, policies, procedures, standards and templates – customized for every implementation.

Responsibilities

  • Run and monitor SOP based batch jobs within client projects;
  • Capture and log issues that happen during regular operations run
  • Respond to minor end-user queries/clarifications and provide fixes as defined;
  • Escalate issues whenever required;
  • Document work, participate in client meetings and assist in presenting issues and solutions both orally and in writing;
  • Update the operational tracker

Skills :

  • Ability to manage a wide variety of tasks and meet deadlines with reliability/dependability;
  • Strong work ethic and personal initiative;
  • Proven ability to work in a problem-solving environment;
  • Strong oral and written communication skills;
  • Ability to collaborate with internal, cross-office technology teams to implement technology solutions.

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