Allscripts Recruitment 2018 For Associate Service Desk Analyst/Associate Software Engineer | B.E/B.Tech | Pune/Baroda (Gujarat)

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Allscripts Recruitment 2018

Company Name    Allscripts
Company Website www.allscripts.com
Experience      0-2 years
Salary Not Mentioned
Qualification B.E/B.Tech
Job Role Associate Service Desk Analyst/Associate Software Engineer
Skills Communication Skills
JOB Location Pune/Baroda (Gujarat)
Job Type Apply
Last Date  ASAP
Reference      FreshersTask.com

Associate Service Desk Analyst:

Description: 

  • The primary purpose of this role is to provide service desk support to client users and any other duties as needed.
  • Acts as initial point of contact for user support calls to the IT Service Desk such that all calls are logged correctly and promptly allocated appropriately within the IT team.
  • Provides first-line technical support when handling calls, in order to provide time-of-call resolution to less complex calls whenever possible.
  • Provides an ad-hoc service to users of all computer systems, troubleshooting and resolving systems problems
  • Carries out a prescribed program of system performance monitoring, measurement, management, and capacity planning for computer systems, to support a pro-active approach to meeting changing system demands.
  • Assist in the maintainence of the Service Desk Knowledge Base.

Eligibility:

  • BA or BS degree preferred or other relevant combination of training and experience.
  • 0-2 years entry level to moderate experience in providing service desk support preferred

Associate Software Engineer:

Description: 

  • The primary purpose of this role is to Perform Coding, Testing, Documentation in the areas of Development and Maintenance.
  • Liaison with Business Analysts and/or internal customers to ensure that requirements are understood
  • Production, preparation and execution of unit test plans
  • Production of efficient and fully documented code
  • Production of supporting technical and installation documentation for internal and external publication
  • Timely and accurate reporting of project status as required by Line or Project Manager

Eligibility:

  • Bachelors degree in a relevant program of study
  • 0-2 years of experience

Associate Service Desk Analyst

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Associate Software Engineer

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