Home » Freshers Jobs » Amazon Walk-in Drive 2018 For Customer Service Associate/Virtual Customer Service | B.E/B.Tech/Any Degree On 16 to 21 Apr 2018 @ Noida/Indore

Amazon Walk-in Drive 2018 For Customer Service Associate/Virtual Customer Service | B.E/B.Tech/Any Degree On 16 to 21 Apr 2018 @ Noida/Indore

Fresherstask April 16, 2018 Freshers Jobs

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Amazon Walk-in Drive 2018

Noida(UP):

Description:

Virtual Customer Service (VCS):

• It is a Work from Home model for India D2 VTS which deals with Devices & Digital content.
• VTS associates are expected to work from a home location approved by Amazon for all scheduled hours.
• It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like environment at home location so that associates can deliver their best in terms of productivity and quality.

Customer Service Associate:

• It is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers.
• This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.
• Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Eligibility:

• Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.
• Effective time management skills and ability to prioritize work time to ensure productivity and department standards
• Ability to communicate clearly with both internal and external customers
• Good comprehension skills – ability to clearly understand and address customer issues appropriately
• Good composition skills – ability to compose grammatically correct, concise, and accurate written responses
• Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
• Good typing skills
• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
• Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned.

Note: Candidates applied in the last 3 months, will not be considered for the role.

Compensation details:

• Customer Service (Work From Office) – INR 2,06,000 TO 3,26,492
• Virtual Customer Service Associate (Work From Home) – INR 2,06,000

Venue Date: 16th April to 20th April 2018 (Monday to Saturday) Time: 11 AM to 3 PM

Venue details:

Amazon Development Centre India Private Limited
Building No.3, 5th Floor, Candor Tech Space,
Plot No.02, Block-B, Sector-62,
Noida, Distt. Gautam Budh Nagar, U.P

Note: Please carry resume, passport size photograph and one Original Govt ID proof for interviews.

Indore(MP):

Description:

Virtual Customer Service (VCS):

• It is a Work from Home model for India D2 VTS which deals with Devices & Digital content.
• VTS associates are expected to work from a home location approved by Amazon for all scheduled hours.
• It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like environment at home location so that associates can deliver their best in terms of productivity and quality.

Eligibility:

• Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.
• Effective time management skills and ability to prioritize work time to ensure productivity and department standards
• Ability to communicate clearly with both internal and external customers
• Good comprehension skills – ability to clearly understand and address customer issues appropriately
• Good composition skills – ability to compose grammatically correct, concise, and accurate written responses
• Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
• Good typing skills
• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
• Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned.

Note: Candidates applied in the last 3 months, will not be considered for the role.

Venue Date: 16th April 21st April 2018  Time: 10 AM to 3 PM

Venue:

Regus DNR,
Unit 301, DNR 90,
569/3, M G Road,
Indore – 452003 (Madhya Pradesh)

Note: Please carry resume, passport size photograph and one Original Govt ID proof for interviews.