Amazon Off Campus Drive 2018 For Customer Service Associate | B.E/B.Tech/Any Degree @ Pune

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Amazon Off Campus Drive 2018

Company Name    Amazon
Company Website
Experience Freshers
Salary Rs 1.5 to 2.75 LPA
Total Posts 1000
Batch 2015-2018
Qualification B.E/B.Tech/Any Degree
Job Role Customer Service Associate
Skills Communication Skills
Job Location Pune
Job Type Apply
Last Date ASAP


  • An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers.
  • This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.
  • Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.


  • Graduation in 2015,2016,2017,2018
  • Excellent communication skills (written and verbal)
  • Excellent documentation skills
  • Good comprehension skills
  • Ability to use a desktop computer system
  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
  • Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
  • Ability to empathize with and prioritize customer needs
  • Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
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