Amazon Off Campus Drive 2018 For Customer Service Associate | B.E/B.Tech/Any Degree @ Pune
Amazon Off Campus Drive 2018
|Salary||Rs 1.5 to 2.75 LPA|
|Job Role||Customer Service Associate|
- An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers.
- This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.
- Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
- Graduation in 2015,2016,2017,2018
- Excellent communication skills (written and verbal)
- Excellent documentation skills
- Good comprehension skills
- Ability to use a desktop computer system
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
- Ability to empathize with and prioritize customer needs
- Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned