Amazon Walk-in Drive 2018 For Seller Support Executive/Virtual Technical Support/Digital & Device Technical Support Associate/Customer Service Associate | Any Degree On 30th July to 3rd August 2018 @ Bangalore/Hyderabad

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Amazon Walk-in Drive 2018

Company Name    Amazon
Company Website www.amazon.com
Experience      0 – 4 years/0 – 5 years
Salary Rs 2.75 to 4 LPA/Up to Rs 3.31 LPA
Qualification 12th/Any degree
Job Role Seller Support Executive/Virtual Technical Support/Digital & Device Technical Support Associate/Customer Service Associate
Job Location Bangalore/Hyderabad
Venue Location Bangalore/Hyderabad
Venue Date 30 July to 3 August 2018
Reference    Fresherstask.com

Amazon Walk-in Drive at Bangalore:

Description:

  • The Seller Support team acts as the primary interface between Amazon and our 3rd party sellers, providing phone and/or e-mail support governed by internal service level agreements.
  • The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role.
  • A Seller Support Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment.

Eligibility:

  • Education: 3rd level qualification Graduation
  • 6 + months experience within a customer service /contact Centre environment would be an advantage
  • Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
  • Business acumen in areas of e-commerce and retail is advantageous
  • Strong prioritization and time management skills, with a high degree of flexibility.
  • Ability to embrace constant change with flexibility and good grace.
  • Demonstrates effective communication, composure, and professional attitude

Interview Process:

  • PIR Round
  • Versant Round
  • Operations Round 1
  • Operations Round 2

Venue details:

Venue Date: 30 July to 3 August 2018 Time: 9.30 AM to 11.30 AM

Venue:

Bagmane Constellation Business Park,
Orion Building, Doddanekundi Circle,
outer ring road, Marathalli Post
Bangalore-560037

Documents Required: Carry 3 copies of resume.

Amazon Walk-in Drive at Hyderabad:

Description:

  • An Amazon Technical Support Associate is a critical part of our mission to deliver timely, accurate and professional Technical Support to all Amazon customers.
  • An Amazon Digital & Device Technical Support Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers.
  • An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers.
  • This vital position requires an action-oriented, flexible problem-solver who will assist customers in resolving customers queries related to various Amazon products and content, in a timely and accurate manner.
  • Associates communicate with customers primarily through email, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Eligibility:

  • Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.
  • Excellent communication skills (written and verbal)
  • Excellent documentation skills
  • Ability to use a desktop computer system
  • Excellent typing skills
  • Excellent customer service skills, including maintaining focus on the customer issue in a
    fast-paced environment
  • Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned

Compensation details:

  • Virtual Technical Support (Work From Home) – Rs 2.2 to 2.6 LPA
  • Digital & Device Technical Support Associate 9(Work From Office) – 2.7 LPA to 3.31 LPA
  • Customer Service Associate (Work from Home) – INR 2 LPA
  • Customer Service Associate (Work from Office) – 2 LPA to 3.15 LPA

Venue details:

Venue Date: 30th July to 3rd August 2018 Time: 10 AM to 3 PM

Venue:

Raheja Mind Space,
Building No:9, 10th Floor,
Opposite Westin Hotel,
Phase 2, HITEC City,
Hyderabad, Telangana 500081

Documents Required:

  • Original Govt. ID proof
  • Passport Size photograph

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