Associate Systems Engineer Jobs @ CGI Recruitment 2017 On Nov 2017 @ Bangalore

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Associate Systems Engineer Jobs @ CGI Recruitment 2017 On Nov 2017 @ Bangalore

Company Name    CGI
Company Website
Experience      1 to 3 years
Salary Not Mentioned
Qualification B.E/B.Tech/Any degree
Job Role Associate Systems Engineer
Skills Communication Skills
Job  Location Bangalore
Job Type Apply
Last Date to Apply ASAP


  • First level Applications Development professional, representing the most common entry point into the organization. Performs routine activities related to applications development. Focuses on learning and acquiring work skills/knowledge in the IT jobs,IT jobs 2017,IT freshers jobs,Applications Development field.


  • Graduates with MUST have experience of at least 1 to 3 years in Service Desk
  • Excellent verbal and written communication skills
  • Process orient, self-motivated, ownership of work


  • Primary Skill: Service Desk
  • Secondary Skill: ITIL Incident Management
  • Diagnostics & Resolution

Your future duties and responsibilities:

  • Be readily available to answer the phone to our customers in a professional and efficient manner
  • Providing a positive image of the company through your role as the first point of contact with customers
  • To ensure that all is work carried out in accordance with ITIL Incident Management guidelines
  • Log calls via the appropriate call logging system and provide a high level of technical fix. For example:
    Change Passwords and unlock accounts for internal and external customers where possible
    To provide first line printer support for the server infrastructure
  • Complete courtesy call backs to the customer where required
  • Add value to your team environment by being enthusiastic and maintaining a positive attitude
  • To achieve all team and personal performance goals as defined by the company
    Ensure calls returned to Service Desk are reassigned without delay
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