Associate Systems Engineer Jobs @ CGI Recruitment 2017 On Nov 2017 @ Bangalore

Deal Score0

Associate Systems Engineer Jobs @ CGI Recruitment 2017 On Nov 2017 @ Bangalore

Company Name    CGI
Company Website www.cgi.com
Experience      1 to 3 years
Salary Not Mentioned
Qualification B.E/B.Tech/Any degree
Job Role Associate Systems Engineer
Skills Communication Skills
Job  Location Bangalore
Job Type Apply
Last Date to Apply ASAP
Reference      FreshersTask.com

 Description:

  • First level Applications Development professional, representing the most common entry point into the organization. Performs routine activities related to applications development. Focuses on learning and acquiring work skills/knowledge in the IT jobs,IT jobs 2017,IT freshers jobs,Applications Development field.

Eligibility:

  • Graduates with MUST have experience of at least 1 to 3 years in Service Desk
  • Excellent verbal and written communication skills
  • Process orient, self-motivated, ownership of work

Skills:

  • Primary Skill: Service Desk
  • Secondary Skill: ITIL Incident Management
  • Diagnostics & Resolution

Your future duties and responsibilities:

  • Be readily available to answer the phone to our customers in a professional and efficient manner
  • Providing a positive image of the company through your role as the first point of contact with customers
  • To ensure that all is work carried out in accordance with ITIL Incident Management guidelines
  • Log calls via the appropriate call logging system and provide a high level of technical fix. For example:
    Change Passwords and unlock accounts for internal and external customers where possible
    To provide first line printer support for the server infrastructure
  • Complete courtesy call backs to the customer where required
  • Add value to your team environment by being enthusiastic and maintaining a positive attitude
  • To achieve all team and personal performance goals as defined by the company
    Ensure calls returned to Service Desk are reassigned without delay
Apply Now

GET THE JOBS UPDATES IN YOUR INBOX