Capgemini Walk-in Drive 2018 For Service Desk Associate | Any Degree On 19 July 2018 @ Ghaziabad(U.P)

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Capgemini Walk-in Drive 2018

Company Name    Capgemini
Company Website
Experience Freshers
Qualification B.Sc/BCA/BBA/BA/B.Com
Job Role Service Desk Associate
Skills Communication Skills
Job Location Noida
Venue Location Ghaziabad(U.P)
Job Type Walkin
Walk in Date 19 July 2018


  • Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the Voice Based Phone Service
  • Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
  • Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
  • Meet customer requirements through first contact resolution
  • Clarify customer requirements
    probe for and confirm understanding of requirements or problem
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Listen attentively to customer needs and concerns; demonstrate empathy


  • Student should complete his/her Graduation in the year 2017 & 2018.
  • Minimum percentage X 55%, XII 55%, BSC (All Branches), BCA, BBA, BA, B.Com – 55% are only eligible in the event (No BE/ B tech and Post graduate students)
  • No gaps in education however, one year gap is allowed between HSC (12th) and commencement of graduation.
  • Must have good English communication skills (written & oral)
  • No Active ATKT/Backlog till 6th semester or during Capgemini selection process
  • Candidate who applied in last six month is not eligible to appear again.


  • Should have excellent communication and English speaking skills
  • Basic computing skills
  • Willing to work in a 24/7 environment.

Selection Process:

  • Written English Test (Online assessment)
  • Technical Round
  • HR round of discussion

Venue Date: 19 July 2018 -9 AM to 1 PM


IMS Ghaziabad
G.T. Road, Lal Quan,
Uttar Pradesh 201009.

Mandatory Documents to be carried for selection process:

  • Updated CV
  • Original & photocopy of Mark sheets of 10th, 12th, Graduation (all semesters),
  • Provisional degree certificate of graduation
  • Aadhar card
  • Two (2) passport size photographs
  • Candidates need to carry the original / university issued mark sheets, Internet copy of mark sheets will not be entertained.

Capgemini Placement Papers | Interview Process


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