Customer Service Representative Jobs @ Honeywell Recruitment 2017 On Nov 2017 @ Across India

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Customer Service Representative Jobs @ Honeywell Recruitment 2017 On Nov 2017 @ Across India

Company Name    Honeywell
Company Website www.honeywell.com
Salary Not Mentioned
Qualification Any degree/Diploma
Job Role Customer Service Representative
Skills Not Mentioned
Job Location Across India
Job Type Apply
Last Date to Apply ASAP
Reference      FreshersTask.com

Description:

  • Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met.
  • You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA’s.
  • You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues.
  • You will process orders including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.
  • You will act as a change agent and look for ways to improve Customer Care processes.

Eligibility:

  • Bachelor’s degree/equivalent, or High school diploma with significant relevant experience.
  • A knowledge of principles and best practices in (customer service)
  • Good team and communication skills
  • An ability to take initiative and work with limited direction
  • An ability to learn quickly
  • Experience with SAP, Customer Portals, Oracle, Excel, integrated reporting systems
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